1. Introduction
Force Media (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website https://forcemedia.uk (“Website”) or our services (“Services”).
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact details: Name, email address, phone number, postal address.
- Business details: Company name, job title, billing details.
- Technical data: IP address, browser type, operating system, and browsing behaviour on our Website.
- Communications: Records of correspondence with us via email, phone, or forms.
- Payment data: If applicable, billing information (processed securely via third-party providers).
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our Services.
- To communicate with you about enquiries, projects, or support requests.
- To process payments and issue invoices.
- To comply with legal and regulatory requirements.
- To improve our Website and Services through analytics.
- For marketing purposes (only with your consent).
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent – where you have given us clear permission (e.g., newsletter signup).
- Contract – where processing is necessary for a contract we have with you.
- Legal obligation – where processing is necessary to comply with the law.
- Legitimate interests – where processing is necessary for our business operations and does not override your rights.
5. Data Sharing
We do not sell or rent your personal data. We may share data with:
- Service providers (e.g., IT hosting, payment processors).
- Professional advisors (e.g., accountants, auditors, legal).
- Regulatory bodies or law enforcement (where legally required).
All third parties are required to maintain confidentiality and security of your data.
6. Data Retention
We will retain your personal data only as long as necessary for the purposes collected, or as required by law (e.g., financial records retained for 6 years).
7. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, and unauthorised access.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Right of access – request a copy of your personal data.
- Right to rectification – correct inaccurate or incomplete data.
- Right to erasure – request deletion of your data in certain circumstances.
- Right to restrict processing – limit how we use your data.
- Right to data portability – request transfer of your data to another organisation.
- Right to object – object to processing based on legitimate interests or marketing.
You can exercise your rights by contacting us at the details below.
9. Cookies
Our Website may use cookies to improve your browsing experience and analyse traffic. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy (if provided).
10. International Transfers
If your data is transferred outside the UK/EEA, we will ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date”.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:
Force Media
c/o ATR Accountancy & Bookkeeping Ltd
Imperial House
78-81 Hornby Street
Bury
BL9 5BN
United Kingdom
Email: info@forcemedia.uk
Website: https://forcemedia.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office